Shipping policy
1. Processing Time:
- Orders are typically processed within 1-2 business days.
- During high-demand periods, processing times may extend, but we'll keep you informed.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping usually takes 5-7 business days.
- Expedited shipping ensures delivery within 2-3 business days.
3. Shipping Costs:
- Shipping costs are calculated at checkout based on the selected shipping method and destination.
- Orders above $75 qualify for free standard shipping within the continental U.S.
4. International Shipping:
- We currently offer international shipping to select countries.
- International shipping costs and delivery times vary by location.
5. Order Tracking:
- Once your order ships, you'll receive a confirmation email with tracking information.
- Tracking allows you to monitor your order's journey until it reaches your doorstep.
6. Lost or Stolen Packages:
- We are not responsible for lost or stolen packages once they are marked as delivered.
- Please ensure the accuracy of your shipping information to prevent delivery issues.
7. Address Changes:
- Address changes can be accommodated if requested promptly after placing an order.
- Contact our support team immediately for assistance.
8. Delays:
- Unforeseen circumstances, like weather events or carrier issues, may cause delays.
- We appreciate your understanding in such situations.
9. Returns Due to Non-Delivery:
- If an order is returned due to incorrect address or non-delivery, additional shipping fees may apply for reshipment.
10. Contact Us:
- For any shipping-related inquiries or assistance, please contact our customer support at inquiry@nzubeapparel.com.
Thank you for choosing Nzube Apparel/Kwikgrafx. We're committed to ensuring your order reaches you timely and in perfect condition. Happy shopping!
